D2C can help you improve your business processes, but what do we mean by "from ERP to BRP"?
Enterprise Resource Planning (or Easily Repeatable Processes)
Wikipedia defines ERP as follows:
"Enterprise resource planning (ERP) is a company-wide computer software system used to manage and coordinate all the resources, information, and functions of a business from shared data stores."
Our friend Sig Rinde, who called the term Easily Repeatable Processes on the Thingamy blog, describes them as:
"Processes that handle resources, from human (hiring, firing, payroll and more) to parts and products through supply chains, distribution and production. The IT systems go under catchy names like ERP, SCM, PLM, SRM, CRM and the biggest players are as we know SAP and Oracle plus a long roster of smaller firms."
So most organizations may have a company wide IT system which is either an integrated package, or assembled from best of breed components covering the very structured process and data required by order processing finance, corporate planning, manufacturing, sales and various forms of relationship management. The problem is that these systems almost certainly don't cover all of the processes in the company.
Barely Repeatable Processes
There are plenty of ad-hoc processes in any company. They might cover the unplanned issues that happen every day, or they are the company specific things that aren't covered by the standard package. They might have no system to help at all, or are often supported by data in an Excel spreadsheet being e-mailed around a group of people. These are what we call Barely Repeatable Processes (BRP). They have some rules, but they often need to adapt and change as new circumstances arise. They need information, but it's often unstructured notes and facts captured on paper or buried in e-mails sitting in someone's inbox on their PC.
There must be a way of handling those better?
D2C have a long track record in business process reengineering gained from over 20 years of experience of implementing a large number of finance, manufacturing and enterprise resource planning projects with a variety of different standard ERP products like SAP, Oracle, and the available mid-range solutions. We've also got experience of implementing more flexible workflow and business process management (BPM) products.
Some BRP applications can be helped by blog or wiki technology, providing a place to capture the unstructured information in one place, so everyone has access to the same version of the facts. We use WordFrame where that kind of collaboration solution will help.
However, many BRP situations need an adaptable workflow to control the process. For these we work with two different types of solution which tackle similar problems from two completely different directions.
The more traditional approach is to dramatically improve the Excel and email approach with Itensil's Spreadsheets on Workflow™. This solution uses your existing Excel spreadsheets, but hosted inside Itensil's cloud based workflow solution. Find out more here.
The more complete approach is to work with Thingamy. It is a holistic Business Management System , which can be all you need to run any type of business or organisation. Thingamy is a framework which comes empty, and each business practice or process must be built bespoke. Luckily this doesn't take much time - two to five hours for even complicated practices. Go and take a look at some real world examples over at their website, but then come back here and talk to us.
So, at D2C we have a number of different approaches to help you improve your business processes. We can work with your existing ERP solution, add wiki and blog technology, or automate a more tactical solution with a hosted, wiki style Excel spreadsheet and appropriate work flow steps. Or we can use a framework which comes empty, but which can be used to build each business practice or process bespoke to suit the way your organisation or department works. Please contact us to arrange a meeting to discuss which way might work for you.